We Connect Technology with Strategy
Financial Services
Banks' IT departments face growing pressure from competition, regulatory compliance, and ongoing digital transformation. As reliance on technology increases, integrating new solutions while maintaining operational resilience—and managing the cost of innovation—is more critical than ever. At Knowledge Lab, we're ready to help banks navigate these complex challenges. Partnering with us strengthens your IT foundation for a secure, innovative, and resilient future.
ONE is our comprehensive financial service framework, delivering efficient and scalable solutions for Infrastructure, Run the Bank (RtB), Change the Bank (CtB), and the integration of the Avaloq Core Banking System—including all peripheral systems.
RtB (Run the Bank)
CtB (Change the Bank)
Systems
Infrastructure
Regulatory requirements—such as “The Supervisory Requirements for IT in Financial Institutions”—demand extensive documentation, turning it into a time-consuming task for developers. Our AI Documentation Service automates this process, ensuring compliance without increasing your team’s workload. We generate clear, structured documentation tailored for knowledgeable third parties, so you can stay focused on innovation.
Our AI-powered service automates documentation for complex software systems—even those built with proprietary programming languages. It leverages deep domain expertise to ensure logical flow, consistency, and accuracy through iterative quality checks. The documentation is available in multiple languages.
Regulatory Compliance
- Stay up to date with industry standards while ensuring full documentation.
Cost-Effective & Flexible
- Reduce IT overhead with scalable services across Zurich, Mendrisio, Belgrade and Madrid.
Bank IT operations often struggle with overwhelming volumes of log data, resulting in reactive problem-solving and increased risk. Knowledge Lab offers an AI-driven solution for centralized log aggregation—enabling real-time monitoring and alerting to stay ahead of potential issues.
Our engine continuously collects and analyzes log data, filtering out noise to highlight only the most relevant insights. This enables proactive problem-solving through anomaly detection, log message correlation, and automated root cause analysis. Intuitive dashboards provide a unified view for trend monitoring and performance optimization.
Tailored solutions
- Our organization excels in AI and Data Analytics, with expertise in data sciences, banking, and IT operations.
- We deliver tailored solutions through collaborative projects that align with client goals.
Agile approach
- Using an agile approach, we involve specialists regularly to ensure fast delivery and compliance with regulations like GDPR.
- We prioritize continuous improvement through ongoing model refinement and system health monitoring.
Scalable solutions
- Our scalable solutions adapt seamlessly, whether deployed on-premise or in the cloud, supporting growth and evolving business needs.
Keeping up with Avaloq’s frequent updates can be challenging. Our MRU—Managed Release Upgrade—service ensures seamless upgrades across the Avaloq Core and Web Banking platforms, so you always benefit from the latest features without the hassle of manual updates. We take full ownership of the upgrade process, minimizing disruptions and maximizing system performance.
Our modular service delivers regular updates and tailored solutions—keeping you up to date with faster feature rollouts and efficient incident resolution. We offer cost-effective, flexible support through a specialized team distributed across Zurich, Mendrisio, Belgrade, and Madrid. Backed by experts with proven experience in core banking upgrades and supporting technologies, we provide reliable solutions aligned with your business needs.
Our flexible service adapts to your needs with tailored package options. Throughout the entire project lifecycle, our expert team ensures smooth upgrades—so you can stay focused on your core business operations.
Premier
- Analysis & Design
- Implementation
Advanced
- Premier +
- Project Management
- Infrastructure Management
Excellence
- Advanced +
- Test Management
- Cutover Management
Complete
- Excellence +
- Release Management
Booster
- Complete +
- Change Requests & Incident Management
Knowledge Lab provides expert Avaloq Core Banking and Avaloq Front Platform developers—both nearshore and onshore—for ongoing support or targeted projects. With deep expertise in AI, Java, and front-end development, we ensure smooth workflows through a dedicated point of contact who manages coordination, planning, and task allocation.
We guarantee uninterrupted service through a trained backup team and offer scalable solutions to meet peak demand—with skilled developers and subject matter experts ready to step in when needed.
Our flexible service adapts to changing priorities, helping you stay agile. After assessing your needs, we assemble the right team—led by a single point of contact who manages planning and task distribution. Optional compliance support is available through anonymization and structured review processes.
Fixed Capacity Model
- Ensures stable availability and delivery.
Fixed Scope Model
- Tailored for specific project goals.
Optimize your Avaloq database with our DB Shrinking & Anonymization service. We reduce storage costs, improve system performance, and ensure compliance by shrinking databases and fully anonymizing sensitive data—keeping your development environment both secure and efficient.
We combine technical expertise with business insight to deliver tailored solutions:
DB Shrinking
- Analyze and optimize database storage to reduce costs.
- Implement restructuring strategies for maximum efficiency.
Anonymization
- Fully anonymize sensitive data for compliance.
- Continuous monitoring to ensure security and usability.
Our solution delivers significant cost savings by reducing storage and operational overhead, enabling businesses to allocate resources more efficiently. It also ensures full compliance with data security regulations—providing peace of mind in an increasingly regulated environment. Supported by experienced business analysts and database specialists, organizations benefit from deep expertise tailored to their specific needs. Additionally, ongoing maintenance is streamlined through automated processes, promoting sustainable and efficient database management over time.
